INTEGRATED BUSINESS SERVICES POLICY
Effective Date: 05 August 2026
1. PURPOSE
This policy establishes the professional standards, operating principles and service guidelines of DiiKABZ.
DiiKABZ provides integrated services to job seekers, employers, businesses, property owners and individuals, with a focus on employment support, recruitment, business administration and floor plan services.
2. DiiKABZ SERVICE AREAS
DiiKABZ currently provides the following services:
A. Recruitment & HR
* Candidate sourcing
* Recruitment support
* CV screening
* Interview coordination
* HR administration
* Vacancy advertising
* Employer and candidate support
B. Job Centre Services
* Job-seeker registration
* CV preparation and improvement
* Job application assistance
* Online application assistance
* Interview preparation
* Career guidance
* Vacancy referrals
C. Floor Plans & Technical Drawings
* Residential floor plans
* Commercial floor plans
* Space planning
* Existing-layout redraws
* Conceptual layouts
* Basic technical drawings
* Digital drawing preparation
* Drawing revisions based on client requirements
D. Business Administration
* Business documentation
* Administrative support
* Digital document preparation
* Forms and templates
* General business support
3. PROFESSIONAL QUALIFICATIONS
DiiKABZ is supported by a professionally qualified team with NQF Level 6 Diplomas, including qualifications relevant to HR and IT.
The company will only undertake work that falls within its competence and will refer specialised or regulated work to appropriately qualified professionals where required.
4. BUSINESS COMPLIANCE
DiiKABZ is:
✔ CIPC Registered
✔ B-BBEE Certified
✔ Professionally managed
✔ Supported by NQF Level 6 qualifications
✔ Committed to ethical business practices
✔ Committed to applicable South African legislation and regulations
5. FLOOR PLAN SERVICE POLICY
DiiKABZ will provide floor-plan services based on information supplied by the client, measurements provided to DiiKABZ, or measurements obtained through an agreed process.
Clients are responsible for providing accurate information where measurements or site information are supplied by them.
Where drawings are intended for municipal approval, construction, structural work or other regulated purposes, DiiKABZ will clearly communicate whether additional professional certification, assessment, approval or submission by an appropriately registered professional is required.
DiiKABZ will not misrepresent conceptual or technical drawing services as architectural, engineering or other regulated professional services where the appropriate registration is required.
6. DRAWING ACCURACY & REVISIONS
DiiKABZ will make reasonable efforts to ensure that drawings reflect the information provided by the client.
Clients should review drawings before approval.
Where revisions are required because of changes to the client's requirements, additional fees may apply depending on the agreed quotation.
7. RECRUITMENT & JOB CENTRE STANDARDS
DiiKABZ will provide recruitment and employment-support services fairly and professionally.
Candidate information must be treated confidentially and used for legitimate recruitment or employment-support purposes.
DiiKABZ does not guarantee employment. Final employment decisions remain with the relevant employer.
8. DATA PROTECTION
DiiKABZ will handle candidate, client and business information responsibly and confidentially.
Where applicable, DiiKABZ will comply with the requirements of South Africa's Protection of Personal Information Act (POPIA) and other applicable legislation.
9. PROFESSIONAL CONDUCT
DiiKABZ representatives must:
* Act honestly and professionally.
* Treat clients and candidates respectfully.
* Protect confidential information.
* Avoid misleading statements.
* Maintain accurate business records.
* Disclose relevant conflicts of interest.
* Provide services within their area of competence.
10. FEES & QUOTATIONS
All paid services should be supported by a clear quotation or agreed pricing structure.
The quotation may specify:
* Service description
* Scope of work
* Number of revisions
* Delivery timeframe
* Total fee
* Payment terms
* Additional charges where applicable
Work outside the original scope may require a revised quotation.
11. CLIENT RESPONSIBILITIES
Clients are responsible for providing accurate information and reviewing completed work.
For floor plans, clients should verify dimensions, property information and other relevant details before using drawings for construction, submission or other official purposes.
12. COMPLAINTS
Clients and candidates may submit complaints to DiiKABZ management.
Complaints will be reviewed professionally and handled as fairly as reasonably possible.
13. POLICY REVIEW
This policy will be reviewed periodically as DiiKABZ expands its services and operations.
New service departments may be added through management approval and appropriate policy updates.
14. MANAGEMENT DECLARATION
DiiKABZ is committed to providing professional, accessible and reliable services across Recruitment & HR, Job Centre Services, Floor Plans & Technical Drawings, and Business Administration.
The company aims to build a trusted service platform connecting people, businesses and practical professional services.
Approved by: DiiKABZ Management